Privacy policy

Keno recognises the importance of protecting your privacy.

Introduction

• This Privacy Policy outlines how we collect, use, disclose and protect your personal information in accordance with the Privacy Act 2020 (NZ) and other applicable regulations. By using our website, you agree to the terms of this policy.

  
  

  1. Who We Are

  This website is operated by a licensed lottery platform providing informational and entertainment content to users located in New Zealand. We are committed to ensuring your privacy is protected.

  
  

  2. Information We Collect

  We may collect the following types of personal and non-personal information:

  • Your device type, IP address, browser and language settings
  • Pages viewed, session duration, referral sources
  • Optional data you provide via contact forms or registration
  • Cookies and tracking technologies
  
  

  3. Why We Collect This Information

  We use your information for purposes such as:

  • Improving website performance and user experience
  • Monitoring usage to detect and prevent fraud or abuse
  • Complying with legal obligations under New Zealand law
  • Providing targeted advertising through Google and other partners (in accordance with your consent)
  
  

  4. Cookies and Tracking

  We use cookies to collect data about your activity on our site. This may include Google Analytics, Google Ads (remarketing), and third-party tracking tools. You can choose to accept or refuse cookies via your browser settings or our cookie banner. More details are available in our Cookie Policy.

  
  

  5. Sharing Your Data

  We do not sell your personal information. We may share limited data with service providers such as hosting providers, analytics tools, or advertising partners—only as required to operate and improve our services, and always under strict confidentiality agreements.

  
  

  6. International Transfers

  Some of our service providers may store data in locations outside New Zealand. We ensure that adequate safeguards are in place to protect your information, in compliance with the Privacy Act 2020.

  
  

  7. Your Rights

  You have the right to:

  • Access the personal data we hold about you
  • Request corrections to any inaccurate data
  • Withdraw your consent to certain types of processing
  • Request deletion of your information in specific circumstances
  
  

  8. Data Security

  We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

  
  

  9. Changes to This Policy

  This policy may be updated from time to time to reflect changes in our practices or legal requirements. The most recent version will always be available on this page.

  
  

  10. Contact Us

  If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:
  [email protected]