Responsible gambling

Keno recognises the importance of protecting your privacy.

Introduction

  • At our platform, we are committed to promoting responsible gambling and protecting players from the potential risks associated with excessive or underage gambling. We fully comply with the Gambling Act 2003 and the advertising guidelines set by the Department of Internal Affairs of New Zealand.


    Protecting Minors

    Participation in any gambling activity offered on this website is strictly limited to individuals aged 18 years and over. We do not accept or permit registrations from persons under the age of 18. Our site is designed with age-verification processes to prevent access by minors.


    Self-Exclusion

    We support all users who wish to take control of their gambling behavior. If you feel that gambling is becoming a problem, we encourage you to exclude yourself from the platform. Please contact our support team to request a self-exclusion or to discuss available limits and restrictions.


    Recognizing Problem Gambling

    If you experience any of the following, gambling may be becoming a problem for you:

    • Gambling longer or with more money than planned
    • Feeling anxious or depressed about gambling losses
    • Borrowing money or selling possessions to fund gambling
    • Hiding gambling behavior from family or friends

    Help is available. You are not alone.


    Support Resources

    If you or someone you know needs help, please reach out to one of the following organizations for confidential and professional support:


    Our Commitment

    We are committed to providing a safe and enjoyable environment for all users. Responsible gambling is not only about minimizing harm — it’s about making informed choices, setting limits, and knowing when to stop.


    If you have any concerns or questions, our support team is available to help you at any time.

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